Terms Of Service

Terms and Conditions

Refund Policy

  • There are/will be no refunds for jump tickets
    • There are no refunds on jump time purchased that goes unfinished
  • No refund for gift cards
  • In park injuries to not constitute refunds

You may cancel at any time up to the day of event. Deposits are ONLY refundable if cancellation is given more than 24 in advance of the event. Within 24 hours, the deposit becomes non-refundable. However, a forfeiture item of a 10 Hour Jump Pass (valued at $100) will replace the deposit and can be picked up and used at a future date. (In the event that inclimate weather results in the “cancellation” of event, please know you may also reschedule this event to a future available date)

Rescheduling Policy: Please notify Adrenaline at least 48 hours prior to scheduled event to reschedule for a future date

Upgrading/Downgrading Policy: Please notify Adrenaline at least 48 hours prior to scheduled event if you wish to upgrade or downgrade a party package.

Other

Also, as it relates to the Adrenaline jump pass Refund policy, here is our starting point:

  • There are/will be no refunds for jump tickets
  • There are no refunds on jump time purchased that goes unfinished
  • No refund for gift cards

PRIVACY AND TERMS

Privacy is important to Adrenaline Centers. Making sure that you know how we collect, use, share, and secure information on this website is also important to us.

INFORMATION WE COLLECT.

We collect both personal and non-personal information from you. When we use the phrase “personal information” we mean information that is associated with your name.

WHAT WE DO WITH YOUR INFORMATION

When you provide us with your name, e-mail address, and street address, we may add your information to our mailing list, and we may send you e-mails and mailings announcing product information, promotional events, or updates to our Web site. If you give us your birth date, we may also send you a special gift on your birthday by e-mail or postal mail. If you don’t want to get anymore e-mails or mailings, send an email to operations.adrenaline@gmail.com with your e-mail address or postal address. You may also call 1-660-219-9710. If you don’t want to wait on the phone to opt-out of our e-mails, you may also click on the opt-out link at the bottom of each e-mail.

Our website also has sweepstakes and other promotions, and we may let you submit your information electronically. If we do this, we will use the information you provide to conduct the promotion.

HOW WE SECURE YOUR INFORMATION.

We take reasonable and appropriate measures to help keep your information secure, and to help prevent it from becoming disclosed to people who we didn’t mention in this policy. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect, and we can’t promise, and you shouldn’t expect, that your information will be secure in all circumstances.

HOW WE COMMUNICATE WITH YOU

If you have any questions about our privacy policy, you can contact us via email at operations.adrenaline@gmail.com. You may also write to us at:

Adrenaline Centers
1937 Star Shoot Parkway
Lexington, KY 40509

If we need, or are required, to contact you concerning any event that involves your information, we may do so by e-mail, telephone, or mail.

OTHER INFORMATION.

Kids

We do not seek or knowingly collect any personal information from children (minors younger than 13). If you are a parent and believe we may have inadvertently collected such information from your child, please notify us immediately by sending an email to operations.adrenaline@gmail.com.
Do Not Track Signals. Some web browsers and devices permit you to broadcast a preference that you are not “tracked” online. At this time, we do not modify your experience based upon whether such a signal is broadcast.

Changes to the Privacy Policy

We reserve the right to modify or change this policy at any time by posting the revised privacy policy on our website. Material changes will only affect the information we collect after the effective date of the change to our privacy policy unless we clearly express otherwise.
Effective Date: [9/1/2015]

★★★★

Awesome time for kids of all ages. They have plenty of seating for parents to comfortably watch the activity AND have multiple TV's to watch so you don't feel like you have to miss out on a good game while the kiddos play or attend parties! 

-Jessica Jung

★★★★

It was great fun! The kids (and adults TBH) had a blast. It was so nice to have a party coordinator who took care of everything so I could focus on the people who came for my son's birthday party.

-Sokina Begum